ArcGIS Pro

A new licensing system is in place.
Be aware that the settings have changed 15 January. Read the new instructions!
The licensing portal (url) is now our new permanent one.

Always return to the instructions before e-mailing any support. (See also Further Information below)

All users need to change the licensing according to the following instruction.

ArcGIS Pro is already installed on my computer
To change the license settings in ArcGIS Pro use these instructions.


Download the latest version of ArcGIS Pro
To download ArcGIS Pro and install it use these instructions.


FME
Instructions for FME users.

(FME does currently only work within wired LU network, not via VPN or Eduroam)

Note that the links above only work if you are logged in to LU with a student or staff account.


N.B!
pc.lu.se users from the Faculties, Departments and Divisions that signed up for the license should now be able to access ArcGIS Pro from the software center and/or login in the license portal with lucat/student credentials. If problems persist contact the supportcenter.lu.se


Users with another administrator than the one logging in have to contact their administrator.
The techsupport(at)gis.lu.se does not have any possibilities to change licensing in computers where you are not allowed to make changes yourselves. This applies to both individual’s computers, as well as, lab computers.
 
 
Password issues (LU login page)
If you are experiencing password issues you should go to
https://passport.lu.se/
 
More information on IT services is also available
For students:
https://www.lunduniversity.lu.se/current-students/student-services-and-support/it-resources-and-assistance
 
For staff:
Supportcenter.lu.se


Further information

Support from techsupport(at)gis.lu.se is currently delayed. Read the information above, use the relevant links, double-check your settings before e-mailing. Thank you.

Changes to come in the near future
The previous login portals will be closed 1 March.